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Common queries answered
Frequently asked Questions
Orders are typically processed within 1–3 business days and delivered in 7–15 business days, depending on your location.
You’ll receive a tracking number once your order ships.
We offer a 30-day return and exchange policy for unused items in their original packaging.
Simply contact our support team to arrange your return or replacement quickly and hassle-free.
You can change your shipping address by contacting our customer support within 24 hours of placing your order.
After the order is shipped, the address can no longer be modified.
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can use this number to track your order directly on our website or the carrier’s site.
You can reach our customer support team via email or the contact form on our website.
We’re available 24/7 to assist you with orders, returns, or any product inquiries.
If you entered the wrong shipping address, please contact our support team immediately.
We can update it within 24 hours of your purchase — after that, the order may already be shipped.
Yes, we offer worldwide shipping to most countries.
If you’re unsure, simply check during checkout — eligible destinations will appear automatically.
Most orders are shipped in a single package, but some items may be shipped separately depending on size, availability, or warehouse location.